These Terms of Service govern your use of the Hengke Ceramic website (hengkeceramic.com) and any related communications or inquiries submitted through this website. Hengke Ceramic Co., Ltd. is a manufacturer based in Zibo, Shandong, China.
1. Website Usage Terms
By accessing and using this website, you confirm that you are at least 18 years of age and have the legal capacity to enter into binding agreements. You agree to use this website solely for lawful purposes and in a manner consistent with applicable laws and regulations.
You agree not to engage in any of the following prohibited activities:
- Attempting to gain unauthorized access to any portion of the website, its systems, or servers
- Using automated tools, bots, or scrapers to extract data or content without prior written consent
- Transmitting any malicious code, viruses, or harmful software through this website
- Reproducing, distributing, or commercially exploiting website content without authorization
- Impersonating Hengke Ceramic or any of its employees, agents, or representatives
Hengke Ceramic reserves the right to suspend or terminate access to this website for any user who violates these terms, without prior notice.
2. Product Information Disclaimer
All product specifications, technical parameters, performance data, and descriptions published on this website are provided for general reference purposes only. While Hengke Ceramic makes reasonable efforts to ensure accuracy, the information may not reflect the most current product revisions, updates, or specifications.
Product specifications listed on this website -- including dimensions, temperature ratings, material composition, and performance values -- are indicative only. Actual product specifications for any order are determined through direct technical consultation and are confirmed in the final written quotation or purchase agreement.
Hengke Ceramic products are manufactured for industrial applications and must be selected, installed, and operated by qualified professionals in accordance with applicable safety standards and engineering best practices. Product suitability for any specific application is the sole responsibility of the buyer and their technical team.
Images, photographs, and diagrams on this website are for illustrative purposes only. Actual products may differ in appearance from those depicted. Hengke Ceramic does not warrant that product images are accurate representations of products that will be delivered.
3. Inquiries & Communication
When you submit an inquiry through this website -- whether via a contact form, email, WhatsApp, or any other communication channel -- you acknowledge the following:
Submitting an inquiry does not constitute a purchase order or create any contractual obligation on the part of Hengke Ceramic. A binding agreement is only formed upon execution of a written purchase order or sales contract signed by an authorized representative of Hengke Ceramic.
You agree to provide accurate, complete, and current information when submitting any inquiry. Providing false, misleading, or incomplete information may result in incorrect quotations, unsuitable product recommendations, and delays in processing your request.
Hengke Ceramic aims to respond to all inquiries within one business day. Response times may vary during public holidays, factory maintenance periods, or due to high inquiry volume. Hengke Ceramic does not guarantee a specific response time and is not liable for delays in responding to inquiries.
Information you submit through inquiries will be used solely to process your request and provide product recommendations or quotations. Hengke Ceramic will not sell or share your contact information with third parties for marketing purposes without your consent.
All quotations provided by Hengke Ceramic are valid for 30 days from the date of issue unless otherwise stated in writing. Prices, availability, and lead times are subject to change without prior notice until a purchase order is confirmed.
4. Intellectual Property & Copyright
All content published on this website -- including but not limited to text, technical documentation, product specifications, photographs, illustrations, graphics, logos, trademarks, and the overall website design -- is the exclusive intellectual property of Hengke Ceramic Co., Ltd. and is protected under applicable Chinese and international copyright and intellectual property laws.
- Viewing content for personal or business evaluation
- Printing single copies for internal reference
- Sharing links to public pages on this website
- Reproducing content for commercial purposes
- Modifying or creating derivative works
- Using Hengke trademarks without written consent
The Hengke Ceramic name, logo, and associated product names are trademarks of Hengke Ceramic Co., Ltd. Unauthorized use of these trademarks is strictly prohibited and may result in legal action.
Requests for permission to reproduce or use any content from this website should be submitted in writing to [email protected]. Hengke Ceramic reserves the right to grant or deny such requests at its sole discretion.
5. Limitation of Liability
This website and all content herein are provided on an "as is" and "as available" basis. Hengke Ceramic makes no warranties -- express or implied -- regarding the completeness, accuracy, reliability, or suitability of the information, products, or services described on this website for any particular purpose.
This website may contain links to third-party websites for informational purposes. Hengke Ceramic does not endorse, control, or accept responsibility for the content or privacy practices of any linked third-party website. Accessing third-party links is done entirely at your own risk.
Hengke Ceramic reserves the right to modify, update, or remove any content on this website at any time without prior notice. These Terms of Service may also be updated periodically. Continued use of this website following any update constitutes your acceptance of the revised terms.
These Terms of Service are governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Zibo, Shandong, China.
6. Contact Us
If you have any questions, concerns, or requests regarding these Terms of Service, or if you wish to report a violation, please contact us using the information below. Our team will respond within one business day.
Established 2006 · ISO 9001:2015